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Nuheara Ltd releases in-store screening test to assess hearing loss

IQconnect, the latest in a series of releases by the company, fortifies the customer journey with in-store testing.
IQconnect will be deployed in Nuheara retail stores globally

Nuheara Ltd (ASX:NUH) has released IQconnect, a two minute in-store screening test to assess the level of customer’s hearing loss.

Now being trialled in retail stores, the test determines whether customers have good hearing or mild to moderate loss, which can be supported through Nuheara’s IQbuds range.

For customers with profound hearing loss, the company will refer them to another hearing solution.

Touch point offers guidance

Nuheara chief sales officer Philip Newton said: “This touch point for our customers will fulfill a critical part of their hearing health journey.

“From the moment they decide to screen their hearing, to the moment they purchase and are using their IQbuds, Nuheara will be on the same path with its customers, offering guidance, support and hearing health monitoring.”

READ: Nuheara launches flagship hearing product IQbuds MAX

After the customer purchases the IQbuds they immediately join a comprehensive CRM platform, which ensures their hearing health is monitored.

Hearing tests readily available

Without seeing an audiologist and by having hearing tests readily available in retails, IQconnect breaks down traditional barriers to hearing health and unlocks accessibility.

Newton said: “From pre-sale to post-sale, customers will receive push notifications every six months to re-take their hearing test.” 

Smart and affordable solutions

Transforming the way people hear by creating smart and affordable hearing solutions, the company released its wireless IQbuds in 2016 allowing consumers to augment their hearing according to personal preferences.

The buds also allow customers to connect hands free with voice enabled smart phone devices.

READ: Nuheara launches world first subscription hearing app store

The company also recently released various other solutions such as its IQstore featuring two apps for sleep support, tinnitus relief and unilateral challenges and IQstream TV, which allow users to adjust TV levels with other sounds in the room.

- Jessica Cummins

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